Customer Feedback

1) How was the response time from your sales representative?

Quotations*: Yes
Above average
Slower than average
Does not meet expectations

Orders*: Yes
Above average
Slower than average
Does not meet expectations

Problems or issues*: Yes
Above average
Slower than average
Does not meet expectations

2) Was you product delivered within your required Specifications? Yes
No
Above expectations
Below Expectations

3) Was your order delivered on time? Yes
No

4) Quality of parts received?

Above Average
Average
Below Average
Not useable

5) Are our prices competitive to other suppliers you may use? Average
Higher
Lower

6) Was your delivered product packaged safely and with in your requirements Yes No
Please explain:

7) Would you say Accurate Metals exceeds other competitors you may use? Yes No
Please explain:

8) How can we improve to better service your companies processed sheet and plate needs?

Optional:

Company Name:

Your name:

Email Address*:

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